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I need help in Mandarin.

Mandarin Business Support for Singapore SMEs新加坡中小企业中文商业支援

The short answer

If you run a good business but the English-first tools, platforms and portals around it slow you down, the answer isn’t to learn all of them. It’s to have someone handle them and explain the important parts to you in Mandarin — while you keep making the decisions.

生意做得好,但周边的英文系统、平台与政府门户拖慢了您——解决方法不是把它们全部学会,而是让人替您处理,并用中文说明重点,决定权仍在您手上。

Who this is for

Business owners in Singapore who prefer to work in Mandarin. Many have run the same business for ten, twenty, thirty years. The work is solid. What has changed is everything around it: booking systems, e-invoicing, social platforms, ad accounts, supplier portals, grant applications.

本文适合习惯以中文沟通的新加坡企业主。许多人已经营多年,本业稳健,但周边的一切变了:预订系统、电子发票、社交平台、广告后台、供应商门户、津贴申请。

This is not about companies entering Singapore from elsewhere. It’s about owners who are already here, already established, and being quietly left behind by the language of the software.

What’s actually taking too much?

  • Reading long English instructions carefully enough to be sure you clicked the right thing.
  • Asking a child, a staff member or a friend for help with the same task every month.
  • Avoiding a tool that would help, because setting it up feels risky.
  • Missing opportunities — grants, listings, partnerships — because the form was in English.

真正消耗您的,往往是:反复确认英文说明是否理解正确;每个月都要请人帮同一件事;因为怕设错而不敢用本可省时的工具;因为表格是英文而错过津贴、上架或合作机会。

What bilingual support actually covers

Three grouped capability areas. 三大支援范围。
Area · 范围What it covers中文说明
Operations & Systems · 经营与系统Setting up and running the everyday tools — bookings, enquiries, records, workflows — so the business runs without you chasing it.设置与管理日常工具:预订、询问、记录与流程,让生意运作不必事事由您追。
Brand, Content & Projects · 品牌、内容与项目Keeping visibility consistent: content production, website updates, materials and project coordination.维持稳定曝光:内容制作、网站更新、宣传资料与项目协调。
Sourcing & Specialist Coordination · 采购与专业协调Finding and comparing suppliers, coordinating quotations and delivery, and bringing in licensed specialists where required.寻找与比较供应商、协调报价与交付,并在需要时引入持牌专业人士。

What stays with you

Every decision. Prices, suppliers, partnerships, spending. We prepare the options and explain the trade-offs in Mandarin; you choose. Nothing is approved on your behalf.

所有决定仍由您做主:价格、供应商、合作与开支。我们用中文准备选项并说明利弊,您来决定;我们不会代您批准任何事项。

The smallest sensible next step · 最小的第一步

Pick the one tool or task that wastes the most of your week. Just one. That single thing is usually enough to start a useful conversation.

先选出一件最浪费您时间的工具或事务,一件就够。通常这一件事就足以展开一次有用的对话。

When this is not the right solution

IUWUH does not provide certified translation, legal advice, tax filing or regulated accounting services. Where those are needed, they go to licensed providers. Bilingual working is how we operate — it is not a translation product.

IUWUH 不提供认证翻译、法律意见、报税或受监管的会计服务;这些将转介持牌机构。双语沟通是我们的工作方式,并非翻译服务产品。

Where to look next

See support plans and defined services with starting prices, or read what IUWUH is and is not.

Common questions · 常见问题

Can I work with IUWUH entirely in Mandarin? 我可以全程用中文沟通吗?

Yes. Meetings, messages and explanations can be in Mandarin. Documents that must be in English — government forms, supplier contracts, platform settings — are handled by us and explained to you in Mandarin. 可以。会议、信息与说明都可以用中文进行;必须使用英文的政府表格、供应商合约与后台设置由我们处理,并用中文向您解释。

Is this only for companies from China? 这是只针对中国公司的服务吗?

No. This is for business owners in Singapore who simply work better in Mandarin — many of whom have run their business here for decades. 不是。这是为在新加坡经营、习惯以中文沟通的企业主而设,其中许多人已在本地经营多年。

What kind of work is usually handed over? 通常会交给你们做什么?

Operations and systems, brand, content and projects, and sourcing or specialist coordination. In practice: setting up the tools, keeping content going, preparing proposals, comparing suppliers and following things through. 经营与系统、品牌内容与项目、采购与专业协调。实际上就是:把工具设好、内容持续、提案准备好、供应商比较好,并跟进到底。

Do you provide translation services? 你们提供翻译服务吗?

Not as a standalone service. Bilingual working is how we operate, not a product we sell. Where certified translation is required, it goes to a qualified provider. 我们不单独提供翻译服务。双语沟通是我们的工作方式;若需要认证翻译,会转介合资格的服务机构。

How do we start? 如何开始?

Send an enquiry and select Mandarin as your preferred working language. The first conversation costs nothing and is about what's slowing you down, not what to buy. 提交询问时选择中文为首选沟通语言。第一次沟通不收费,谈的是什么拖慢了您,而不是要买什么。

Written by the IUWUH team · Published by IUWUH (As We Move Pte. Ltd.), Singapore

Last reviewed: · about 8 min read

Tell us what’s taking too much.

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